Position Title: Front Desk Clerk
Position Summary:
Greet and welcome guests to the
establishment and make sure they feel comfortable in their environment.
Responsibilities
and Duties:
§ Greets and welcome
guests.
§ Operate cash
drawer, handles cash, checks and credit card payments.
§ Balance guest
accounts.
§ Maintain room
availability.
§ Make and confirms
reservations via telephone and in person.
§ Answer inquiries
pertaining to hotel services, registration of guests, shopping, dining, and
activities
§ Arrange transportation.
§ Collect and
distribute messages for guests.
§ Balance revenue
at the end of shift.
§ Secure patrons
valuables in safe.
§ All other duties
as assigned.
Will work at one
of the following locations:
§ Bridgewater Hotel
(Seasonal, mid May thru mid September)
§ Wedgewood Resort
(Seasonal, mid May thru mid September, and year round)
§ Sophie Station
Hotel (Seasonal, mid May thru mid September, and year round)
Education,
Knowledge and Skills:
§ Previous customer
service, computer, and cash handling experience.
§ Strong written
and oral communication skills.
Hours: One of three shifts:
A
Shift –
B
Shift –
C
Shift –
Uniform: Khaki slacks at
Black slacks at Sophie Station and
Wedgewood Resort
Employer provides shirt
Minimum Age: 16
All employees must meet employer’s professional grooming standards.