Position Title: Dining Room Host/Hostess

Position Summary:

Greets and welcomes guests at the door. Seats and presents clean menus to guests in a friendly, professional manner.

Responsibilities and Duties:

§ Exhibit excellent customer service skills.

§ Assist guests in a professional manner.

§ Remain calm under pressure during busy shifts.

§ Ensure dining room is tidy and set completely prior to opening.

§ Greet and seat guests.

§ Work with wait staff to ensure excellent guest service.

§ Take accurate reservations via phone and in person.

§ Deliver room service orders.

§ Learn POS system and take to-go orders.

§ Perform all side duties as assigned.

§ Handle cash and balance revenue at the end of a shift.

§ Other duties as assigned.

Will work at one of the following locations:

§ Bridgewater Hotel (Seasonal, mid May thru mid September – breakfast only)

§ Wedgewood Resort (Seasonal, mid May thru mid September)

§ Sophie Station Suites (Seasonal, mid May thru mid September, and year round)

Education, Knowledge and Skills:

§ Previous dining room & customer service experience preferred.

§ TAMS or TIPS certified (21 or older) and knowledge of alcoholic beverages a plus.

Hours: Various

Uniform: Professional attire. No jeans, t-shirts or sandals.

Minimum Age: 16 AM shift/ 21 PM shift

All employees must meet employer’s professional grooming standards.